If you're a parent a few weeks past a diagnosis, your head is full of questions you haven't said out loud yet. Here are honest answers to the ones we hear most. Tap any of them.
✦Will they actually know my child?
Yes — and not in a brochure way. Small caseloads are built into our business plan, not promised after the fact. Your child's team will know their favorite character, what makes them belly-laugh, and what a hard day looks like before it becomes a meltdown.
✦What if my child cries the whole first day?
Then the first day's job is done: we learned what's hard. Some kids need a week of just playing before therapy looks like therapy. That's not a setback — that's the assessment working. Nobody here will ever make you feel like your child failed a first day.
✦Will I be judged?
No. You've been doing the hardest job in the world without a manual. You'll never be graded here — you'll be part of the team, with coffee, honest conversations, and zero condescension.
✦Will I always know what's going on?
Always. You'll know the plan, the why behind it, and how it's going — in plain English, not clinical jargon. If you're ever surprised by something about your own child's care, we've failed. Parents are welcome in the building, not just the lobby.
✦What happens on the very first day?
Someone greets your child by name at the door — we already know it. A tour at your child's pace, a favorite toy already waiting (we asked you first), and a parent conversation that ends with you knowing exactly what happens next.
✦What if I'm scared?
Most parents who walk in are — they just hide it well. You don't have to hide it here. The first months after a diagnosis are heavy, and part of our job is carrying some of that weight. Your child gets a team. So do you.
